FAQs

FAQ's

Learn more from these commonly asked questions

The process of acquiring your new shutters or blinds is easier than you think… If you can’t find what you’re looking for below, please call us on 1300 825 695
With our Polyeco & Polyelite materials, you can install your new shutters outdoors and under cover. They are highly water resistant. If you need 100% water resistance, we can apply silicone in and around key area, but it will reduce the product lift time for purely outdoor use.
A huge amount our work involves shutters in bedrooms and nurseries, without any concerns regarding light. We would never suggest that our shutters are 100% blackout (due to tolerances required for slat movement and the opening and closing of panels) but they aren’t far off.
Yes we proudly provide finance with up to 24 month interest free payment plans available
We sure do! Ranging from 3 to 10 years depending on the material you choose, our warranty offers coverage on any defects in our products.
To get started you need a quote from us based on your desired shutters and specifications.

Assuming you are happy with the quote, we'll organise a meeting over the phone to finalise any specifics.

Alternatively you can visit us at our warehouse to finish your order in person.
You may check each of your window measurements by yourself with a tape measure for the purpose of the quote. It does not have to be 100% accurate, because we always do check measure afterwards at your home.
For our Polyeco shutter which takes average 10 days to make and install. For Polyelite and Basswood, it will take about 6 to 8 weeks.
We currently only install shutters and blinds in the local Melbourne area.
Why choose

Why you should choose us for your windows furnishing project?

Our plantation shutter is crafted and customized made based on your windows shape in very high quality. All our Poly Shutters are made to sustain against crucial Australia weather in terms of high UV. humidity and windy weather, and backed with our 10 years structure warranty.
You may be expected to have your order made as little as 10 working days. We treat our promise seriously. Unlike other importers and retailers, we always give you certain time windows to handle your order no matter job is big or small. You are able to track your order status right on our website, and be assured you are in right loop !
Being a family operated business for many years, we dont have costly upfront. You will get best price in the industry, and we will beat any genuine written quote by 10%. Senior and Healthy Card concession is applicable, and we take care of Aussies.
AAA gives your best customer service in industry, we offer you with live online chat, as well as call support; We power customer experience with online booking, online DIY tutorial, and order tracking. From initial pre-sale consultation session, through order making, and completion and finally rewarding program for your honest feedback, we take care of every aspects across whole sale. No timeless waiting, No Chasing Call, we do what we promised and give us a go right now !